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new kid on the (H&R) block

So I stopped at the Foxchase H&R Block office to find out what happened yesterday. I was supposed to start training yesterday, but I assumed the manager would call me and tell me when to come in; she in turn assumed that I would show up when the store opened. Well, no harm done, except that I lost those hours. Spent my four hours tonight learning how to use Appointment Manager, manning the phones, and closing the place with the last of the tax professionals.

And that was Monday.

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