Well, this isn't promising. For the second day in a row, the TWC guy has come by and managed not to reach phoenixalpha, who had been waiting by the phone for him to show up and open up our broadband connection. Cable guy claims that the security system is broken and nobody answered when he called phoenixalpha. I call bullshit, but there's nothing I can do about it but reschedule for tomorrow between 1-4. This will make getting to Arcana and opening up the hospitality suite a bit of a problem, but hopefully the cable guy will show up closer to 1 than 4. We'll see.